Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our fit chart for the most accurate sizing.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting support.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.
What materials do you use in your clothing?
HALO prioritizes high-quality, sustainable fabrics. Detailed material compositions are listed under the 'Fabric & Care' section of every product.
How should I care for my HALO garments?
To maintain the longevity of your items, we recommend following the specific care instructions on the internal garment label, typically suggesting cold washes and air drying.
Do you offer international shipping?
Yes, HALO ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.